FAQ
Find answers to common questions about life in Kyoto and various official procedures. Please review this page before contacting us.
About Inquiries
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Q
Is support available in other languages besides English and Japanese?
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A
Yes, in addition to English and Japanese, we also offer support in Chinese and Vietnamese.
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How long will it take to receive a response?
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We will usually reply by email within 5 days.
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Can I receive consultations by phone?
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Yes, phone consultations are available. Please visit Kyoto International Community House or contact us by phone (075-752-3511).
※For phone inquiries, consultations are available during the following hours and days.
【Consultation Hours】※Excluding Mondays
・9:00 AM to 5:00 PM
【Languages Available】※Excluding Mondays
・English: Tuesday to Sunday
・Chinese: Wednesday and Friday
・Vietnamese: Tuesday
About Life in Kyoto
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Q
What procedures are necessary to live in Japan?
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A
To live in Japan, international residents must complete several procedures, including obtaining residence status, registering your address, joining health insurance, and enrolling in a pension plan.
Depending on your specific status of residence, you may also need to apply for permission to engage in other activities or extend your period of stay.
For specific details, please feel free to Contact Us for a consultation. -
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Is there anywhere I can get advice on visas?
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Please contact the Foreign Resident Support Center (FRESC) via the Navi Dial.
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Is there anywhere I can get advice on finding a part-time job or a job?
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Yes, you can consult Hello Work or the Osaka Employment Service Center for Foreigners.
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Are there any hospitals that offer services in foreign languages?
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Yes, you can find a list of medical institutions with multilingual support on our website.
See the "Multilingual Support" support page -
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How do I enroll my child in elementary or junior high school?
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After completing the required procedures, children who are of the age to attend public elementary school or junior high school, may enroll in school.
Please see below for the procedure or Contact Us for more information.
Elementary and junior high school enrollment procedures -
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Are there any international schools in Kyoto?
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Yes, there are. Please check it out on the following page.
Go to the support page "Childcare & Education Support: International Schools" -
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I would like to enroll my child in a nursery school or kindergarten. What should I do?
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The conditions for enrolling in nursery schools and kindergartens vary.
Please Contact Us for a personal consultation. -
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I want to study Japanese while working. Where can I study?
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You can find a list of Japanese language classes on our website.
Go to the support page "Japanese Language Classes" -
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Can you tell me how to open a bank account?
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You can find information on opening a bank account on our website.
Go to the support page "Useful Info for Preparing for Life in Kyoto" -
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Can you tell me how to find a house?
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There are various ways to find rental properties, such as consulting with real estate companies.
You can find detailed information on how to search for a house in our Relocation Guide.
Go to the Relocation Guide page "Step 5: Find a Home" -
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Where do I submit my change of address notification?
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Once you have chosen a new address in Kyoto, please submit a change of address notification to the family register and resident registration section at the general citizen service desk of your ward office or branch office within 14 days.
Administrative Offices
For specific details, please feel free to Contact Us for a consultation.
